Bundutec Botswana
Unit 20
Plot 43174
Phakalane
Gaborone
Botswana

Contact
Telephone: +267 74 725 211
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Disclaimer
Accountability for content
The contents of our pages have been created with the utmost care. However, we cannot guarantee the contents' accuracy, completeness or topicality. According to statutory provisions, we are furthermore responsible for our own content on these web pages. In this context, please note that we are accordingly not obliged to monitor merely the transmitted or saved information of third parties, or investigate circumstances pointing to illegal activity. Our obligations to remove or block the use of information under generally applicable laws remain unaffected.

Accountability for links
Responsibility for the content of external links (to web pages of third parties) lies solely with the operators of the linked pages. No violations were evident to us at the time of linking. Should any legal infringement become known to us, we will remove the respective link immediately.

Copyright
Our web pages and their contents are subject to Botswana copyright law. Unless expressly permitted by law, every form of utilizing, reproducing or processing works subject to copyright protection on our web pages requires the prior consent of the respective owner of the rights. Individual reproductions of a work are allowed only for private use, so must not serve either directly or indirectly for earnings. Unauthorized utilization of copyrighted works is punishable.

Customer privacy policy
Bundutec Botswana shall take all reasonable steps to protect the personal information of users.

Payment Options
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Bundutec Botswana bank account, the details of which will be provided on request

Credit card acquiring and security
Credit card transactions will be acquired for Bundutec Botswana via PayGate (Pty) Ltd who are the approved payment gateway for First National Bank of Botswana. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Bundutec Botswana separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is Botswana. Transaction Currency is Botswana Pula (BWP).

Responsibility
Bundutec Botswana takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
Bundutec Botswana may, in its sole discretion, change this agreement or any part thereof at any time without notice.

PAYMENT
We accept payments worldwide from all Credit, Debit, Cheque & Hybrid cards issued by:
• VISA / MasterCard


EFT payments are also accepted through PayGate's SID Instant EFT gateway.
* All payments are 100% secure through PayGate, a PCI DSS Level 1 Certified Payment Gateway
SHIPPING & COLLECTIONS
All products ordered from us ship from our shop in Phakalane, Gaborone. Located at:
• Unit 20
• Plot 43174
• Phakalane
• Gaborone
• Botswana


Collecting?

Click here for directions to our shop.
Our products are mostly products that get ordered at factories upon your order placed on this website. Each item should have its own delivery time stated. If no delivery time is stated when ordering the product, a delivery time will be given
Immediately after you place an order you will get an order confirmation email. Your shipping information and tracking number will be emailed to you once your order has shipped.

SHIPPING DAMAGE & MISSING ORDERS
It happens. While our packaging is designed to keep your gear safe on its journey to you, every once in a while there’s an accident - a forklift mishap, or a pallet tipped, or a delivery driver having a bad day (you’ve probably seen those YouTube videos!). Order still not arrived and it is passed the estimated delivery date. If this happens to one of your packages, don’t worry, we’ll make it right.
Please CONTACT US immediately.
If the damage is bad and it is obvious the products inside the package are damaged, don’t even sign for the item and refuse the delivery. If you notice there is damage to the shipping container but are not sure if the products inside are ok sign for the package and MAKE NOTE OF THE PACKAGING DAMAGE on the slip. Do NOT accept delivery without WRITING DOWN THE DETAILS OF THE DAMAGE on the delivery form first! Shipping companies will not satisfy an insurance claim without the damage noted by the customer.

RETURNS
All purchases made at www.bundutec.co.bw can be returned for any reason within 7 days of purchase. All returned items must be in new, resalable condition and include original packaging and all hardware and or accessories. Products that were custom made for a customer cannot be returned.
After 7 days, non-warranty related returns are at the SOLE DISCRETION of Bundutec Botswana. Read more about our warranties here

If the reason for your return is not because of a Bundutec Botswana error, shipping costs, incurred by Bundutec Botswana may be deducted from your refund. Please note: if you return an item and did not originally pay shipping costs, the shipping cost incurred by Bundutec Botswana will be deducted from your refund. All Installation costs will also be deducted from refund. There may be a handling charge of 15%.

EXCHANGE
If you would like to exchange your items for something else, please return to us for a refund and place a new order for the product you want at the same time. All items that you would like to exchange must be in a new, resalable condition and include original packaging and all hardware and or accessories.
When choosing a shipper to return products, keep in mind that Bundutec Botswana cannot be held liable or responsible for items lost in transit. We recommend using a carrier that can provide tracking and insurance.
Please indicate your Bundutec Botswana invoice number clearly on the shipping label.

REFUND
After 7 days, non-warranty related returns are at the SOLE DISCRETION of Bundutec Botswana. Products that were custom made for a customer cannot be refunded. Products must be shipped to our shop and will be checked. If your returned product has been checked and the products are not in a new, re-sellable condition, a repackaging, restocking, and/or damaged goods fee may be deducted from the refund or the product will be shipped back to you. We strongly urge you to repackage the products with care. If you need advice on how to re-pack the gear, please contact us.
It generally takes 3 – 5 days after the package arrives at our shop for your return to be processed and a credit to be issued. As soon as the return is processed you will get an email confirmation.

CHANGE-OF-MIND OR INCORRECT CHOICE
If you have changed your mind or made an incorrect choice and have paid already, chances are good your order is already being prepared for shipment. Most of our orders ships the same day!
If you cancel your order BEFORE it has been shipped, we will cancel your order and process a full refund.
If you cancel your order AFTER it has been shipped, please follow our Return Policy. The cancellation will have to be treated as a Return in line with our Return Policy.
If you wish to cancel AFTER production has started on a custom order, all manufacturing and material costs will be charged.
Orders which are REFUSED AT DELIVERY will be processed as a return.
Items can run out of stock or be discontinued without warning, and we may not be able to fulfil orders for that item. We will do our best to keep you informed of any unexpected delays, stock shortages or discontinued items.

Warranty Claims

In the event that a product is defective, please contact Bundutec Botswana.
All PRODUCTS supplied by Bundutec Botswana being returned for warranty, must include a copy of the invoice for the original sale. Warranty approvals will not be granted if an original invoice or copy of an invoice is not provided.
Subject to the limitations and exclusions described in this warranty, Bundutec Botswana will remedy defects in materials or workmanship by repairing or replacing, at its option, a defective product without charge for parts or labour. In addition, Bundutec Botswana may elect, at its option, not to repair or replace a defective product but rather issue to a purchaser a refund equal to the purchase price paid for the product or a credit to be used toward the purchase of a new product supplied by Bundutec Botswana.
This warranty excludes problems caused by normal wear and tear including, but not limited to, scratches, dents, tears, or aesthetic oxidation of surfaces, natural breakdown of colours and materials over extended time and use, commercial use, accidents, or unlawful vehicle operation.
No warranty is given for defects resulting from conditions beyond Bundutec Botswana’s control including, but not limited to, modifications or repairs not performed or authorized by Bundutec Botswana, misuse, overloading, or failure to assemble, install or use the product in accordance with Bundutec Botswana’s written instructions or guidelines included with the product or made available to the purchaser originally.

BUNDUTEC PRODUCTS (1 YEAR)
Bundutec Botswana will warranty all BUNDUTEC brand products manufactured by Bundutec for the first 1 year that an original retail purchaser owns the product. The Warranty will only stand if the products were fitted in accordance with the installation manual or fitted by Bundutec Botswana. This warranty terminates if a purchaser transfers the product to any other person or if the accessories are re-fitted to any other vehicle. It also excludes any normal wear & tear to the product or physical damage caused by customer

FRONT RUNNER ROOF RACKS (LIMITED LIFETIME)
Bundutec Botswana will warrant all FRONT RUNNER Roof Racks for a LIFETIME of use by the original purchaser. The warranty will only stand if the FRONT RUNNER Roof Racks are fitted to a FRONT RUNNER Mounting System. The Roof Rack Kits must be installed in accordance with Front Runner's recommended fitment instructions. The Lifetime Warranty is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person. The components used in customized Roof Rack installations are considered accessories and are covered under the accessories warranty below. It also excludes any normal wear & tear to the product or physical damage caused by customer

SNOMASTER FRIDGES (3-year unit warranty / 7-year compressor warranty)
Warranty Policy
SnoMaster® warrants to the “end-user” that their products are free from defects in material workmanship, for the period prescribed below, commencing from the date of purchase. SnoMaster® will repair or replace a product that develops a fault within the prescribed period of time. This period will commence from the date the “end-user” purchases the product.
Our obligation is to repair or replace the defected part or unit only once it has been returned to the original authorised dealer.
Repair or replacement under the terms of this warranty does not provide the right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally equivalent service exchange units.

12/220 Volt Fridge/Freezer Units
3-year unit warranty
7-year compressor warranty
All repairs that are carried out, come with a 3 month warranty. This warranty is on the work that has been carried out and does not cover any additional repairs that might fall within this period.
The warranty is valid only upon presentation of the proof of purchase consisting of original invoice or sales slip indicating the date of purchase, dealer’s name, model and serial number of the product.
SnoMaster® reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer.
Specifically EXCLUDED from the warranty:
• Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear.
• Accidental damage due to incorrect handling, normal wear and tear, faulty installation, abuse or misuse, neglect, including but not solely limited to the failure to use this product for its normal purposes or in accordance.
• Defects resulting from usage of the product in conjunction with accessories that are not approved by SnoMaster® for use with this product.
• Failure of the product arising from incorrect installation or use not consistent with the instructions prescribed in the product user manual.
• Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, and voltage fluctuations etc.
• Unauthorized modifications carried out to the product.
• The serial number on the product has been altered, deleted, removed or made illegible.
This warranty is not transferable. This warranty will be the purchasers ‘sole and exclusive’ remedy and neither SnoMaster® nor its service centres shall be liable for any incidental or consequential damages or breach of any express or implied warranty of this product.
The above policies are for warranty service and the customer will be responsible for any costs associated with repairs that are “specifically EXCLUDED” from the warranty conditions.
SnoMaster® reserves the right to make final decisions regarding problem determination and the appropriate service option.
Exchange units assume the remaining warranty of the original product.
SnoMaster® warranty is subject to change without prior notice.

LEDFLY CANOPIES (1 YEAR)
Bundutec Botswana will warrant all LEDFLY CANOPIES manufactured by LEDFLY for the first 1 year that an original retail purchaser owns the product. The Warranty will only stand if the products were fitted in accordance with the installation manual or fitted by Bundutec Botswana. This warranty terminates if a purchaser transfers the product to any other person or if the canopies are re-fitted to any other vehicle. It also excludes any normal wear & tear to the product or physical damage caused by customer

OFF TRAX CAMPING TRAILERS (1 YEAR)
Bundutec Botswana will warrant all OFF TRAX CAMPING TRAILERS manufactured by OFF TRAX for the first 1 year that an original retail purchaser owns the product. The Warranty will only stand if the products were used for its intended use. This warranty terminates if a purchaser transfers the product to any other person. It also excludes any normal wear & tear to the product or physical damage caused by customer

WILDOG BUMPERS AND ACCESSORIES (1 YEAR)
Bundutec Botswana will warrant all WILDOG BUMPERS AND ACCESSORIES manufactured by WILDOG for the first 1 year that an original retail purchaser owns the product. The Warranty will only stand if the products were fitted in accordance with the installation manual or fitted by Bundutec Botswana. This warranty terminates if a purchaser transfers the product to any other person or if the BUMPERS AND ACCSSORIES are re-fitted to any other vehicle. It also excludes any normal wear & tear to the product or physical damage caused by customer. All WILDOG BUMPERS & ACCESSORIES needs to be re-checked 3 months after installation by Bundutec Botswana, otherwise the warranty will be void.

TERRAIN TAMER SUSPENSION PRODUCTS (3 YEAR / 100 000km)
Bundutec Botswana will warrant all TERRAIN TAMER SUSPENSION PRODUCTS manufactured by TERRAIN TAMER for the first 3 years or 100 000km that an original retail purchaser owns the product. The Warranty will only stand if the products were fitted in accordance with the installation manual or fitted by Bundutec Botswana. This warranty terminates if a purchaser transfers the product to any other person or if the products are re-fitted to any other vehicle. It also excludes any normal wear & tear to the product or physical damage caused by customer

OTHER
Bundutec Botswana also sells products that complement the Bundutec Range. When those products are purchased from or through a Bundutec Botswana, Bundutec Botswana will honor ALL ORIGINAL MANUFACTURERS WARRANTIES.

DISCLAIMER OF LIABILITY
REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY BUNDUTEC BOTSWANA) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.
THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
BUNDUTEC BOTSWANA’S SOLE LIABILITY TO ANY PURCHASER IS LIMITED TO THE REMEDY SET FORTH ABOVE. IN NO EVENT WILL BUNDUTEC BOTSWANA BE LIABLE FOR ANY LOST PROFITS, LOST SALES, OR FOR ANY CONSEQUENTIAL, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES OR FOR ANY OTHER DAMAGES OF ANY KIND OR NATURE.

Traveller Series
SnoMaster® offers an attractive and budget-friendly alternative for users with limited space with the Traveller Series of travel fridges and freezers.

The outer casing is made of stainless steel, the interior is made of aluminium and plastic. All fittings are made of stainless and hard-wearing stainless steel or aluminium for a longer lifespan.

Packed with innovative features and the best cooling performance at extreme outdoor temperatures make this series and ideal fit for the camping and off-road enthusiast with limited space.

Our range of travel fridges can be used as a cooler or freezer down to -22°C. For 12 and 24 Volt DC as well as 100 to 240 Volt AC. Comes with a seven-year warranty on the compressor.


Classic Series
The SnoMaster® Classic Outdoor Series range of portable fridge freezers are designed to withstand the demands of the camping and off-roading enthusiast. Offering innovative features and best-in-class cooling performance at extreme temperatures.

The outer shell, interior and all fittings (stainless steel or aluminium) are made tough for Africa and ensure a long product life. The powerful 66 Watt SnoMaster compressor ensures the best cooling performance and comes with a 7-year warranty.

Each fully-equipped portable fridge freezer comes with. Available with one or two cooling and freezing compartments with individual lids that go to -22° Celsius. Models come with metal insert baskets, protective cover, bottle opener and remote control included and can be operated with 12 and 24 Volt DC and 100 to 240 Volt AC.

In order to protect frozen food in particular from thawing, all double-layered coolers are equipped with two folding covers. The distinctive feature of this series of portable fridge and freezer is in the strength of the 60 mm polyurethane insulation.


Leisure Series
The SnoMaster® Leisure Series car fridges and freezers are compact and high-performance coolers for use in the vehicle cabin or boot. They are ideal for daily use, short trips, camping, picnics, braais or even shopping.

Because of the plastic housing and reduced wall thickness (40mm), they are lighter and are more easily portable than other models. The 12-litre model is so compact that it can be easily stored in the vehicle cabin or fitted between the seats of the 79 Series Land Cruiser.

They are equipped with the same reliable technology you expect from our products and a powerful mini SnoMaster® compressor.


Expedition Series
The Expedition Series of camping fridges and freezers by SnoMaster® are made for the demanding camping and off-roading enthusiast. Offering innovative features and best-in-class cooling performance at extreme temperatures.

The outer shell, interior and all fittings (stainless steel or aluminium) are made tough for Africa and ensure a long product life. The powerful 66 Watt SnoMaster compressor ensures the best cooling performance and comes with a 7-year warranty.

The fully equipped coolers come with. Available with one or two cooling and freezing compartments with individual lids that go to -22° Celsius. Models come with metal insert baskets, protective cover, bottle opener and remote control included and can be operated with 12 and 24 Volt DC and 100 to 240 Volt AC.

In order to protect frozen food in particular from thawing, all double-layered coolers are equipped with two folding covers. The distinctive feature of this series is in the strength of the 70 mm polyurethane insulation.

 

 

 

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